How we work together
Ways we can support you
However your team works, we’ll meet you there, from everyday help to always-on managed care to one-time projects. Tell us what you need and we’ll take it from there.
Everyday help
As-Needed Support
Support whenever something comes up, ideal for parish offices and Catholic school administration. We also manage school devices, from student and staff laptops to computer labs and classroom carts. Call us and we’ll take it from there.
- On-site & remote help desk
- Help whenever you need it, no long-term commitment
- Student & staff devices, labs, and classroom carts
- A real person who knows your setup
Always-on care
Managed Services
Comprehensive, proactive IT so issues are solved before you ever notice them. We monitor, maintain, and plan ahead for you.
- Proactive monitoring & updates
- Priority response during business hours
- Strategic technology planning
One-time projects
Project-Based
A defined scope for one project. A cabling job, a camera install, a system migration. Clear from start to finish.
- Clearly defined scope
- A timeline with milestones
- Post-project support
Our team also builds software. We make apps for churches: parish management, finances, cemetery records. When nothing fits, we build it. See the apps we support.
What to expect
Getting started is simple
Reach out
Call the help desk or send us a request. Tell us what you’re hoping to solve.
We listen & assess
We learn your environment and recommend the right approach, no overselling.
A clear plan
You receive a clear scope and approach that fits your needs, no surprises.
We get to work
We solve the problem and stay available. You always have a person to call.
Track your ticket
Check your ticket status any time.
Every request you send us becomes a ticket in Autotask. Sign in any time to check its status, read our updates, and see what we’re working on next. No need to wonder or follow up.